A downloadable project

Refund Policy

Effective Date: 10/01/26

Game Name: Rupali: An Indian Horror Game
Studio: FlameDev

No Refund Policy

Rupali: An Indian Horror Game is a digital product. All purchases are final and non-refundable.

Support & Assistance

We do not offer refunds. However, you may contact us for assistance in the following situations:

  • The game is not able to run on a supported system due to a technical issue.
  • Payment has been successfully made, but the game has not been received or unlocked.

Each case will be reviewed and discussed individually.

Contact Us

For support or concerns related to the above cases:

📧 Email: query.flamedev@gmail.com